New "Universal" CRM Coming!

Introducting Up-Sell CRM!

I have been selling Car Sales Assistant for over 10 years now with great success. I get a lot of questions, though, asking if I have a version for other fields such as real estate, boats, motor cycles, insurance, etc. I always put it on the back burner to write versions for all those other fields (and more) but it takes a lot of time to write custom CRM programs!

Well, I had a brain storm to write a "Universal" CRM that can be customized for ANY field out there. Heck--if you are a church pastor and want to keep track of your members, it can even be customized to this! They sky is the limit.

I think I am gonna call it "Up-Sell CRM" and it is finished. All I have to do is write the manual and put up the web site.

With this program, you (or I) can edit just about everything--views, quick links, fields that you use, what money totals do you show, colors, etc. Just about everything is customizable.

I get people who ask me, "Can you add a field for Social Security # to CSA?" Well, if you want a field for that, you can add it.

I am going to make it so people can upload their created-templates to my website for others to use and download ones that others have made. Perhaps someone has a better car sales CRM template than CSA? It is possible. By the way, the first template I will make will be a car sales one that works just like CSA to show the power of it.

Here are a few screen shots of where you can edit the fields.

The above picture shows where you can edit the personal items that you want to keep track of in your CRM.

This picture shows the "Sold" items to have in your CRM. You can also have a seperate template for unsold "Prospects"

More pictures and info coming soon so keep checking back!

Coming Soon: FreeCustomerLog.com

Coming Soon: FreeCustomerLog.com! Put away those paper logs!

I got an I-Pad!

I guess I fell into the hype--I got an I-Pad the other day. I really didn't need one (I have 3 computers, a MacBook that dual boots into Windows XP, an I-Phone) but I wanted one. I have been working hard lately selling cars and programming so I decided to reward myself.

It was funny--when I mentioned buying it, my wife said she would never use it (more on that later...)

Here are some of my initial feelings about the I-Pad.

• The large touchscreen is really awesome.
• The photo stuff is cool--the way you can pinch open groups of photos and view them in a cool origami fashion (you have to see it to believe it!)
• I bought an App called "Star Walk"--it is so freaking cool. It knows where you are (based on GPS no doubt) and you can hold it up to the sky in any direction and see exactly where the stars are--it is almost like looking through a window at the heavens--only with cool constellation outlines, colors, music and more. Only $4.99 and worth every penny!!!
• I downloaded the IBooks App and bought a book about Steve Jobs for $11.99 (about $5 cheaper than buying an actual book.) It is so cool reading on the I-Pad--you flick a page to turn it, you can look up words in a dictionary, it remembers what page you are on--and a lot of the classics are free (Mark Twain, Jack London, the Bible, etc.)
• I'm listening to Pandora radio on my I-Pad right now--a live version of "Whole Lotta Love" by Zeppelin.
• The I-Pad is also a big I-Pod!
• I downloaded NetFlix and we watch streaming movies through the I-Pad.
• The have a cool Marvel Comics App where you can get free comics and buy them for $1.99 on average. I don't read comics anymore but I could see how kids could love this App!
• All I-Phone Apps work on the I-Pad.
• Email and browsing the net are wonderful using your fingers instead of a mouse. Man--I can't say enough about it!
• You can feel the quality--a glass screen, aluminum body, the colors and screen are crisp and sharp--man--Apple really has its shit together!

All in all, I was feeling stupid after buying it but once I got it home--I was hooked.

Oh yeah--speaking of my wife--she is very religious so when she found out she could read the Bible on it--she was hooked and said it was "very cool." Wow!

Coming on April 1, 2010 CSA 2010!

This is no "April Fool's" Joke!

I will be releasing CSA 2010 on April 1, 2010. It is going to look very similar to my http://FollowUpCRM.com service but will work on a PC with all versions of Windows from XP and up.

It is going to have a tag-line in the order of "Follow Up Simplified" because that is my goal. In previous versions, I tried to make it an "end all" program for car salespeople--covering everything I could think of but I will be the first to admit that I made some confusing decisions.

This one will be the easiest CSA to use--period!

Please check back and try it out when ready--I'm sure you will love it.

Marv Chomer

http://CarSalesAssistant.com

http://FollowUpCRM.com

http://CheeseWong.com

Coming Soon:

http://CoolFaceBookGames.com

HONK if You Own a Toyota Bumper Sticker

Pretty funny bumper sticker for sale--check it out at CheeseWong.com.

FollowUpCRM.com is up and running!

Follow Up CRM is now up and running. Visit FollowUpCRM.com and register for your free 2 week trial.

Happy New Year!

Marv

FollowUpCRM.com Screenshots and Information

Exciting News Everyone!!!

Hi, Everyone! I am very excited to announce that FollowUpCRM.com will be going live on 1/1/2010. What is it? It is my new online CRM system. Right now, it will support car salespeople and in the future it will support...

• Insurance salespeople
• Real estate agents
• RV, 4-wheeler, motorcycles, snowmobile salespeople
• Doctors, Lawyers, other Professionals
• Cell Phone salespeople
• Appliance Salespeople
• Boat sales, etc. The sky is the limit!

As the name states, it is an online program that you run through your browser. It works well on windows, mac, cell phones, net books, etc. It will work over any browser from any computer. Check your customers at home, at work, on a plane, in a train, on the beach--wherever!

I will be charging a small charge to use it--probably $10-$15 per month per user (more for dealership versions with the manager stuff...) and will be giving away free months for trials, for referrals, for people that post a lot in the forums, etc. We are going to have fun!

OK--first question people may ask is, "What about security?" Here is what it will have in place...

• 128bit SSL encryption
• Encryption of sensitive data like addresses, emails & phone numbers.
• Encrypted passwords to get in the program with encrypted online folders.

Here is a screen shot with a sample of the encryption. It is (as far as I know and have studied) un-crackable.

Here is what the main screen will look like.

On the upper left, notice the "Money Made"--you can keep track of where you are. Under that are a ton of quick links. Next to it are some easy to use search functions and then lists of your customers sold this month, hot prospects and pending sales/sold orders. To the far right is a "To Do List" as well as your appointments.

If you notice the menu, it is a pull-down type and makes it easy to create certain types of customers or prospects. Here is an example of creating an internet lead.

After you click NEW INTERNET, you are taken to the PROSPECT SCREEN to enter the internet lead's information. From there you can edit data, track contact history, print letters, set appointments, send emails and more! Here it is.

If you will notice, unlike my previous versions of CSA, only important information for prospects are on this screen. I also made it where you put "Vehicle Wanted" and "Trade Info" into text boxes without having to have a field for Year, Make, Model, Color, etc. It makes it a lot easier and faster to create a prospect or customer. Notice the "Contact History" on the bottom right. Put what you talked about in the text box, click ADD and it is added to your history. If you print a letter or send an email, it is automatically added to your contact history. See the field that says "Last Contact?" When you add to your contact history (or print a letter or send an email) it makes that into todays date so in the main form, you can call certain types of prospects or customers at certain intervals. Here is a screen shot of the settings where you can set up your own values for call intervals.

In this example, I will contact internet customers every 2 days and sold customers every 45 days, etc.

What about automated follow up? FollowUpCRM.com makes it very easy. The easiest it has ever been in any of my programs. You can create your own custom letters and emails and save them for laster. The program automatically merges your data with them. By the way--the emails are full HTML so you can have colors, images (you have to link to them on an external website), different fonts, etc. Here is a screenshot of the word processor.

See the stuff like ~firstname~ and ~lastname~? FollowUpCrm.com merges that with your data. If you print a letter, it is converted to a PDF file and you can use a pdf reader like Adobe Acrobat (free from Adobe.com) or any other one to view and print the letters.

Setting up follow up is very easy now. Here is a screenshot.

In this example, 1 day after a sale, it will generate a letter for a sold customer that is either new or used that has paid cash, financed or leased. You can break it down and send a csi letter (for example) to only new car cash deals 14 days after the sale. You can have an unlimited amount of follow up items and it can generate phone calls, letters or emails. Also, if you set up a follow up email for an internet lead and they come in and buy, the program will know this and quit sending them follow up emails as a prospect and switch over to sold follow ups.

Speaking of email, when you are a paid user (not available with trial) you will get your own FollowUpCRM.com email address. You will be able to use it to send emails to your customers. You can send a monthly news letter, a thank you email, etc. If someone responds to the followupcrm.com email, it gets replied-to your real email address so you can use it as usual. I have to give users a followupcrm.com email address because that is the only way that godaddy (my host) will allow people on my website to send email and because it will stay out of spam filters better if the email is from the hosted website.

One more screen shot of the program in action. This is the customer screen. Notice the differences between it and the prospect screen.

Oh yeah--did I mention that this program works well over a cell phone? At no extra charge? Proof is in the pudding. Here is a screenshot of the program in use via my I-Phone. That is an older version of it so the final product might look a little different (the zip code won't be wrapped for example...)

Well, everyone, as you can tell, I am very excited. I hope you all give my new program a try. I'm even going to have a button that you can click if it helps you sell a car so everyone can see how effective it is.

Best regards and Happy New Year!

Marv Chomer

www.CarSalesAssistant.com

www.FollowUpCRM.com