Showing posts with label software for car salespeople. Show all posts
Showing posts with label software for car salespeople. Show all posts

Tuesday, November 20, 2007

Car Sales Assistant 2008 Status

I just wanted to give you all a quick update on Car Sales Assistant 2008. I had a sick day today (bad sore throat and cough--hard to sell cars if you can't talk...) and got a lot done today.

There is a good chance that CSA 2008 will be done by the end of the month--definitely by the end of the year but who knows...probably sooner.

Here is a cool thing I added today--automated follow up letters after you create a customer or prospect. The program can now send letters if you get a phone up and they don't show up (of course, you'll have to have their address...) for example: Dear John, thanks for talking to me on the phone. I look forward to meeting you in person. Please call me at 555-5555 if you need to reschedule. This is an example of a phone up letter for someone who hasn't shown-up yet. If they do show up, the program is smart enough not to print the letter.

Here is another example: letters to unsold prospects. Thanks for stopping by... If they come back a buy, you don't want to send any more prospect letters to them--the program automatically deletes those letters that don't qualify anymore.

Or best yet--lets say you lease someone a car and generate a letter to hit 30 days before they are scheduled to turn in their lease. If they come in and buy before then, all you have to do is un-check "Vehicle Currently Owned" in their screen and the letter will not be generated.

Hope all of this makes sense--I'm hopped up on cold medicine and I do tend to type pretty fast.

The biggest change to csa 2008 from earlier versions are the fact that prospects and customers now share the same record--I get emails all the time... How do I convert a prospect into a customer? Now, all you do is check the SOLD button and they are now a sold customer. I'll admit--I made some bad decisions in earlier versions...

Please check back on www.carsalesassistant.com from time to time for further updates.